Blog

Your card-not-present transaction cheat sheet

Online shopping is a booming industry. And it’s only going to get bigger. In 2023, a whopping 2.64 billion people shopped online, a...

November 05, 2024

How Least Cost Routing Cuts Transaction Fees

In business, every dollar counts – whether it's coming in or going out. But if you're not using Least Cost Routing (LCR) to process...

October 07, 2024

Sunsetting the pin.net.au domain on the 30th of November 2024

When we started Pin Payments, pin.net.au was our default domain. Since then, we’ve migrated to pinpayments.com but maintained pin.net.au...

October 03, 2024

All you need to know about 3D Secure as a small business owner

According to the Australian Bureau of Statistics, Australians lost a staggering $2.2 billion to card fraud in 2023. And while consumers...

September 24, 2024

5 Hard Facts Every Online Business Needs to Know About Transaction Fees

Are transaction fees leaving you frustrated – or downright confused? We get it, it’s overwhelming. But we’re here to...

August 14, 2024

What are payment links and how do they work?

In today’s fast-paced digital world, merchants are constantly seeking innovative and efficient ways to facilitate transactions. Whether...

December 04, 2023

What’s the difference between a payment gateway and payment processor

In the rapidly evolving world of digital commerce, the ability to process payments efficiently and securely is paramount. Whether you're...

October 18, 2023

Create tailored online forms in minutes with Snapforms

Online forms have transformed the way businesses interact, communicate and gather information. In our increasingly digitised world, they...

October 04, 2023

Reconcile payments with ease using our Xero Bank Feed

As a small business owner, reducing the hassle of manually reconciling your daily sales gets you back more time in your day. If you’re...

August 16, 2023

One Roof and Pin Payments drive digital conversations at women's business summit

Investing in digital tools is great for business efficiency. But do you know what they can do for your business? When investing in the...

June 26, 2023

Streamline your business growth with Clevero & Pin Payments

As a business grows, so does the complexity of running it. Manual processes often get in the way of expansion, and soon you find yourself...

June 15, 2023

Trust, inclusion and compassion make Pin Payments a Great Place to Work

100% of Pin Payments’ employees have rated us as a Great Place to Work® this year, certifying us for a second year in a row. We’re...

April 06, 2023

Small businesses fight the good fight for climate relief

The climate crisis continues to unfold with increased conversations on what people can do better to reduce their carbon...

February 28, 2023

Why digital wallets are a big deal for small business owners

The COVID-19 pandemic has fast-tracked the shift to digital payments as cash usage continues to drop. According to the Australian...

February 10, 2023

Scaling your small business to new heights

If you’re a small business owner, you’ve probably thought about scaling your business at some point, especially in the new year. With the...

January 23, 2023

Xero add-on update

Our Xero update allows you to record payment processing fees and payment reversals from your Pin Payments account. Each payment...

November 15, 2022

Pandemic changes travel landscape for small business operators

The pandemic has undoubtedly transformed the way we travel. As international borders reopened, travel did not look the same. Traveller...

October 05, 2022

Kia Ora New Zealand!

We’re excited to announce that Pin Payments is now available in New Zealand. Small businesses in New Zealand can now accept online...

September 02, 2022

One Roof is revolutionising entrepreneurship opportunities for women

For years, One Roof has been a place where aspiring women entrepreneurs had the opportunities and resources needed to turn their ideas...

August 04, 2022

Get featured with Pin Payments’ #FeatureFriday

At Pin Payments, we are always inspired by our customers’ small businesses and their achievements. We support a unique mix of clientele...

July 25, 2022

Scaling the Online Business World as Women Entrepreneurs

Pin Payments is proud to partner with One Roof and celebrate women business leaders by presenting the unmissable virtual event,...

July 14, 2022

Pin Payments survey shows small businesses were in survival mode

It’s been a tough few years for businesses worldwide, with restrictions, isolation periods and lockdowns impacting our lives...

May 16, 2022

Sustainable gift ideas this Christmas

The holiday season can be a wonderful time of the year, but it can also be filled with excessiveness and significant waste. Statistics...

December 23, 2021

‘Tis the season to sell on social media: 5 tips to convert followers into customers

This year—more than ever before—gift-givers are looking to social media for inspiration, to browse options… and ultimately, to ‘Buy...

December 15, 2021

Add funds to your Pin Payments balance

Business refunds have become more commonplace since the emergence of COVID-19. As such, there may be times when your business doesn’t...

September 07, 2021

How small business owners can improve their refund process

Since the emergence of COVID-19, many businesses have been plagued with issues surrounding cancellations and delays, resulting in a...

September 03, 2021

How to Future-Proof Your Small Business Against Fraud

Fraud is one of those terms no one likes to hear in business, but the reality is it exists, and it’s your job to put the correct measures...

July 19, 2021

Ecwid by Lightspeed integration

We're excited to announce an integration with the global ecommerce platform Ecwid by Lightspeed. Our aim has always been to build modern...

April 29, 2021

Pin Payments Partners with Global Ecommerce Platform Ecwid by Lightspeed

Pin Payments, an Australian payment solutions provider, today announced a partnership with global ecommerce platform Ecwid by...

April 22, 2021

Seamless merchant onboarding for your platform business with Merchants API

We’re excited to announce the release of our new Merchants API. This feature is invaluable for software platform businesses looking to...

March 05, 2021

How to minimise conversion fees when selling online

Selling internationally is now part and parcel of growing a business. In the past, we’ve written about how to process foreign currency...

February 25, 2021

Synder & Pin Payments: smarter reconciliation

It’s no secret that being a Small and Mid-sized Business (SMB) owner means constantly juggling many tasks at once. That’s where smart...

November 25, 2020

AroFlo and Pin Payments: helping tradies get paid faster and easier

The demand for strong end-to-end solutions has always driven the trade industry to explore new technology. It’s because of this push for...

July 16, 2020

Paypa Plane & Pin Payments: better scheduled-payment management

Scheduled payments are increasingly driving small to medium businesses. Whether it’s a membership, a subscription, an invoice, or an...

June 30, 2020

A new chapter for Pin Payments with Checkout.com

Over the past six years, we’ve built Pin Payments out of a desire to offer businesses an easy way to get paid online and be on a level...

May 27, 2020

HirePOS & Pin Payments: Taking card payments as a hire rental business

Australia’s equipment hire rental industry is growing. With greater demand for flexibility, more customers are choosing to lease rather...

May 11, 2020

New feature: Add custom fields to your Payment Page

We’re excited to announce an update to the Payment Page feature that lets you include custom fields when accepting a payment from your...

April 29, 2020

Split Payments for B2B Platforms: What You Need to Know

Different business models have different needs when it comes to managing payments. If you run a platform business, or you’re thinking of...

April 07, 2020

New feature: Resend receipts to your customers

We're announcing our new handy Resend Receipts feature to help you resend receipts to your customers. As you know, following a successful...

January 20, 2020

Accept recurring payments from your customers

Today we’re happy to announce the public release of our new Recurring Payments feature to help you manage ongoing payments from your...

October 25, 2019

Is a credit card terminal the best choice for your business?

Many small businesses believe they need a credit card terminal to accept card payments. While a credit card terminal — otherwise known as...

September 05, 2019

New feature: Withdraw Funds - Set your own transfer schedule

At Pin Payments, we believe in putting the power in your hands. When it comes to managing your small business payments, we’re always...

August 27, 2019

Accepting Credit Card Payments: 5 Common Mistakes to Avoid

As a small business owner, it’s important to get paid on time. The easiest way to make that happen is to accept credit card payments...

July 29, 2019

A guide on accepting international ecommerce payments

Accepting payments in a foreign currency is something you should consider if you have an ecommerce business. Sell to the world with...

July 11, 2019

Why you don’t need a Merchant Account or a Payment Gateway to process payments

What is a Payment Gateway? A Payment Gateway is a software interface that enables a website or application to submit requests to charge...

April 16, 2019

Selecting the best payment provider for your software platform

Today people are so well adjusted to paying for things online that to stay relevant it's important for business to business software...

September 12, 2018

Surcharging now available on Payment Pages

For some time we’ve included the option in our Xero Online Invoicing add-on to pass on the card processing fees to your customers. It’s...

August 16, 2018

Common online scams and how to avoid them

If you’re in the business of selling online, chances are you’ve either been scammed or you’ve thwarted an attempted scam against your...

March 27, 2018

Moving our home to pinpayments.com

Just recently we relocated the Pin Payments website from pin.net.au to pinpayments.com. We’re now helping small businesses in New...

December 12, 2017

Webhooks + Zapier = more integrations

One of the more regular questions our customer support team receives is if Pin Payments integrates with a particular software product...

October 18, 2017

Xero Online Invoicing

Don't pay the price for accepting card payments. You can now automatically pass on transaction fees to customers who choose to pay your...

February 14, 2017

Verify card transactions before shipping goods

Know your customers. Stay protected. Chargeback anxiety — the struggle is real. You don’t need us to tell you how frustrating...

January 12, 2017

Creating an awesome service in 2016

In 2016, we continued our journey of making Pin Payments the most flexible and user-friendly option on the market; one that bridges the...

December 22, 2016

Better customer features in our latest dashboard update

We’re proud of the platform we’ve created. It’s super flexible and easy to integrate into all the popular e-commerce services, plus we’re...

December 06, 2016

What is an international transaction fee and why are my customers being charged?

Buying goods from around the world is now easier than ever before. But we’re also seeing an increase in international transaction fees...

November 09, 2016

Everything you need to know about foreign currency payments

Looking to sell to the world? Here’s everything you need to know about foreign currency payments. Accepting foreign currency payments...

September 19, 2016

Find the right partners for your e-commerce business

Find the right partners for your e‑commerce business Partnering with the right suppliers gives you a head start in running an...

August 10, 2016

Setting Up Your Business Right

Setting Up Your Business Right It’s time. You’ve found the perfect opportunity, written your plan, and forecasted your financials for...

August 03, 2016

Get your hands on some Moula!

At Pin Payments, our priority is helping your business succeed. Not only do we provide you with everything you need to accept payments,...

July 13, 2016

Support for TLS 1.0 ends on January 1, 2017

This information is most relevant to users of older web browsers and software developers using older libraries to connect to the Pin...

June 22, 2016

5 tips on finding your perfect payment solution

5 tips on finding your perfect payment solution Today, more than ever, choosing a payment partner that fits your business is no simple...

June 14, 2016

Payouts Launch

Following a successful private beta program, today we’re excited to announce the release of Payouts for all Pin Payments...

December 03, 2015

Raising Our Series A Investment Round

We’re sharing a behind-the-scenes update today; Pin Payments has received $3.1m in an investment round led by Vix Investments...

October 21, 2015

How to respond to a dispute

In our prior blog post, Understanding risk for small businesses accepting payments online, we explained what a dispute is and how to...

August 06, 2015

NAB Outage - Improving Our Uptime

Our banking partner NAB is currently experiencing a major outage, with their online payment services routinely dropping transactions. The...

June 04, 2015

Understanding risk for small businesses accepting payments online

Online commerce has made it easier for businesses to reach wider markets with lower overheads than ever before. It’s relatively...

April 01, 2015

Easy Card Authentication

We’ve added a simple new feature to help fight credit card fraud. The Problem Businesses selling premium goods can receive fraudulent...

February 03, 2015

Processing foreign currency payments from Australia

Click here for updated information on multi-currency payments The recent availability of simple yet powerful ecommerce and marketing...

September 02, 2014

Announcing Inline Payment Forms

Starting today, accepting payments on your website has become even easier. You've been able to request a payment using your Pin Payments...

February 26, 2014

Announcing GBP and EUR Payments

Your Pin Payments account now accepts GBP and EUR. E–commerce in Western Europe is approaching US$300bn [emarketer.com], with the UK...

November 15, 2013

Announcing SGD Support

Accept Payments in Singapore Dollars Today we’re launching SGD support for all businesses using Pin Payments. We’re frequent visitors to...

October 08, 2013

Mobile Payments!

Announcing Mobile Point of Sale Payments Starting today, your Pin Payments account can be used for easy face–to–face transactions. Pin...

October 08, 2013

Announcing NZD Support

Accept Payments in New Zealand Dollars Happy Friday! Today we’re announcing support for NZD on all Pin Payments accounts. This means you...

September 20, 2013

Xero Integration

We’re excited to announce that we now provide integration with the easy to use online accounting software Xero. With Xero and Pin...

August 02, 2013

Acquiring Spreedly Subscriptions

Spreedly provide secure credit card storage and multi-bank connectivity to online businesses around the world. They're one of our key...

July 16, 2013