When we started Pin Payments, pin.net.au was our default domain. Since then, we’ve migrated to pinpayments.com but maintained pin.net.au as part of our legacy infrastructure.

To streamline our operations, we’ve decided to retire the pin.net.au domain and migrate all our processes to pinpayments.com from 1st of December 2024.

How does this change impact existing customers?

For customers who are already on the pinpayments.com domain, this change will have no impact on their account.

Who is impacted by this change?

This change may affect you if you have been one of our early customers or are using Pin Payments through a plugin or a third-party platform. Our team will notify you or your platform provider of this change.

What happens after the 1st of December 2024?

If you attempt to log in to your Pin Payments account at dashboard.pin.net.au, you will be automatically redirected to dashboard.pinpayments.com.

If you are using our API or Hosted Fields features with api.pin.net.au, the requested API request will fail, and in the response there will be an error message advising you to update to use api.pinpayments.com.

After the 1st of December, the request api.pin.net.au will not resolve and will not provide any response.

What do I need to do?

Update all pin.net.au references to pinpayments.com anywhere in your system or workflows, including your integration code, API calls, saved bookmarks or internal documentation.

If you’re unsure of what to do and if this impacts your business, please contact our support team for help.