Founded in Sydney in 2012 by husband and wife team Sarina and Michael Tomchin, Cycology sells cycling related clothing. Known for their original and bold design, Cycology caters to avid cyclists in the 30-60-year old age bracket. While still based in Australia, Cycology is selling to over 80 countries worldwide. The company sells its products predominantly online and through selected retailers.
With an increasingly international market, Managing Director Michael Tomchin was looking for a payment solution that can cater to multiple currencies.
“We needed to offer customers payment options in both GBP and EUR. We used Braintree previously, but we were looking for a more competitive provider with local support”.
Tomchin was also looking for a payment solution that integrates with their eCommerce platform, Shopify.
Using Pin Payment’s integration with Shopify, Tomchin added foreign currency payment acceptance to Cycology’s UK and European websites. Proceeds of their online payments are transferred back to Cycology in the currency they were processed in (GBP & EUR), without any conversion fees. This gives Cycology an added benefit when it comes time to pay suppliers in the UK or Europe.
Tomchin also liked the fact that Pin Payments is a local organisation with accessible customer service.
“I’ve not had any issues at all, and I’m a very happy customer”.
“Pin Payments provides a very efficient gateway for our foreign currency transactions.”
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