revolutioniseSPORT scales their platform with online payments payments

Sports management made simple with revolutioniseSPORT

revolutioniseSPORT is an online, cloud-based, end-to-end platform for sporting and community organisations. Built to make managing sport simpler, the core of the platform is driven by player memberships and supports:

• online registrations
• finance and invoicing
• team entries
• managing attendance for competitions, events, and training
• recording incidents and injuries
• tracking tasks
• managing meeting minutes and action items

Founded in 2012, the organisation now serves 18,000 sporting clubs and 264 state and national sporting organisations—more than all other vendors within Australia combined. Their reach extends into New Zealand, Singapore, South Africa, the Cook Islands, the United States of America, and across the Asia Pacific.

Helmed by Chief Executive Officer (CEO) Alex Mednis, revolutioniseSPORT was created to simplify and remove painful (but necessary) tasks and paperwork, leaving volunteers and staff with more time to focus on the important things that make their sport thrive!

Problem: Multiple downstream operators cause payment processing delays

Sporting clubs sign up with revolutioniseSPORT for various reasons, though primarily to manage their club’s membership needs. A large aspect of that includes managing membership payments, which have traditionally been done offline using cash.

As an end-to-end platform, revolutioniseSPORT wanted to incorporate all the conveniences when onboarding clubs but faced these challenges:

• Slow club onboarding resulting from manual data processing of club information
• The absence of split-level payment disbursement, leads to complex downstream payment processing.

Sporting clubs typically take a single payment for memberships which then needs to be split between themselves and their parent organisations (for example, their association, state and national body).

Take for example a sporting club collecting $200. In the past, once a member signed up to play their sport, the club would manually send $150 to their association, and the association would in turn send $100 to their state body. The state body would then send $50 to the national body. With 150,000 members, relying on so many downstream operators can lead to mistakes, revenue loss from leakage, and delays in receiving payments.

“While there are a lot of payment providers, very few offer split level disbursement, or even understand the concept. More often than not, when approached by a payment provider looking to integrate, they leave more confused than they started.”

Solution: API-driven solutions drive a low-touch onboarding process

Through Pin Payments’ Payments for Platforms solution, revolutioniseSPORT was able to fully customise their management platform to incorporate a streamlined onboarding process to enable payments.

The Hosted Fields feature enabled them to build secure payment acceptance onto their platform and gave them full control over designing a suitable payment experience for their clubs. Using Payouts, they implemented split payments to manage the sporting hierarchy of accounts.

“We use a customised onboarding process driven by our internal platform and Pin Payments. Being fully API-driven, we can also automate our process in a way that requires almost no manual intervention.”

Results: Year-on-year growth and support

revolutioniseSPORT has gone from onboarding dozens of sporting clubs in their first year to hundreds per year; increasing at a rate of over 150% year-on-year. Since growing their platform with Pin Payments, they have onboarded over 5,000 new sporting clubs that can now take payments online.

“Pin Payments has helped us diagnose issues, rearchitect our own solution, explain industry standards and terms to us in a way we can explain to our customers, and given us confidence in their stability and ability to continue to scale.”