Here are some frequently asked questions about receiving funds from Pin Payments.
When do I receive my funds?
Funds are transferred to your bank account daily, according to your settlement. Default settlement is two business days.
For example, if you process a charge on Monday, these funds will be transferred to your bank account on Wednesday.
If you process a charge on Friday, funds will be transferred to your bank account the following Tuesday.
Foreign currency charges require two additional business days to reach your bank account.
Can I ship my customer's order?
When a charge is marked as successful, the funds have been captured from your customer's card and are on their way to you.
How am I notified about a transfer?
When funds are sent to your bank account through a transfer, a notification is sent to your account's email address.
Where can I view my transfers?
The Transfers page within your dashboard provides visibility into all historical transfers, including listing the individual charges that make up the lump-sum transfer amount.
