Why is a customer’s email required when processing a charge?

We can better protect your business if an email is provided, as it assists us better determine the fraud risk of a transaction. It also means your customer will receive an email receipt with details of the charge, and your business on it.

If you're accepting payments in-person and providing an email isn't appropriate, we recommend looking at the mobile Point-of-Sale feature.

Unable to find the answer you need? Contact our team for assistance.