Refunding foreign currency charges

When you refund a foreign currency charge, we convert the amount being refunded to your settlement currency and include a 10% buffer.

This amount is withheld from your account balance while we process the refund. Once the refund is complete, we credit the difference back to your balance.

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Pin Payments acknowledges the Traditional Owners and Custodians of the Country throughout Australia and recognises their continuing connection to land, water and community.
We pay our respects to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.