Does it cost me to refund?

While there's no additional cost to process a refund (partial or full), we do retain the original transaction processing fee.

For every transaction, we incur some processing costs that are not refunded from the card schemes.

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Pin Payments acknowledges the Traditional Owners and Custodians of the Country throughout Australia and recognises their continuing connection to land, water and community.
We pay our respects to Aboriginal and Torres Strait Islander cultures, and to Elders past and present.