How are transaction fees calculated?

Standard fees to process payments with your Pin Payments account can be found on our Pricing page. Following are some examples to illustrate what fees you might be charged in each of the possible transaction scenarios.

In this guide

1. Charge in AUD, domestic card used
2. Charge in AUD, international card used
3. Charge in foreign currency, settle in AUD
4. Charge and settle in foreign currency

Charge in AUD, domestic card used

When a card issued by an Australian bank is used for an AUD currency transaction, it attracts a transaction fee of 1.75% + $0.30 per transaction.

Example

• Transaction amount: $200 AUD
• Fees: $3.80 ($3.50 + $0.30)
• Merchant entitlement: $196.20

Charge in AUD, international card used

When a card issued by a non-Australian bank is used for an AUD currency transaction, it attracts a transaction fee of 2.9% + $0.30 per transaction.

Example

• Transaction amount: $200 AUD
• Fees: $6.10 ($5.80 + $0.30)
• Merchant entitlement: $193.90

Charge in foreign currency, settle in AUD

When a transaction is processed in a foreign currency and settled in AUD, it attracts a transaction fee of 2.9% + $0.30 per transaction.

During the currency conversion to AUD (which happens prior to the transaction fees), a 1.7% FX adjustment to the interbank rate is applied.

Example

• Transaction amount: $100 USD
• USD/AUD interbank rate: 1.5258
• Adjusted FX rate: 1.4999
• Converted amount: $149.99 AUD ($100 × 1.4999)
• Fees: $4.65 AUD ($4.35 + $0.30)
• Merchant entitlement: $145.34 AUD

Charge and settle in foreign currency

When a transaction is processed and settled in a foreign currency (without conversion to AUD), it attracts a transaction fee of 3.9% + $0.30.

Example

• Transaction amount: $100 USD
• Fees: $4.20 USD ($3.90 + $0.30)
• Merchant entitlement: $95.80 USD